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Our customers have lots to say about their experiences with Smart Start of Louisiana ignition interlock devices.
- On November 15, 2023, Jonathon wrote this after having an interlock installed: "I worked with Ramel Keith. He was very patient with me and helped to get this install performed. My son is deaf and needed an ignition device that works for deaf people. We had another device installed originally that was not compatible with a deaf operator. Thank you for assisting."
- On November 14, 2023, Angelina wrote this after speaking to a customer service representative: "Hope Frederick assisted me in getting an appointment set up, and was able and willing to answer all of the questions I had. She was patient, knowledgeable and very helpful. If I could give her ten stars, I would without any hesitation!"
- On November 13, 2023, Courtney wrote this after speaking to a customer service representative: "I am thankful for Yessica’s patience with the new enrollment activities. I had a lot of questions and she was able to provide quick and robust details, which made the entire process very easy. Additionally, she was extremely kind and personable, which was a relief. Having an IID installed is a shameful reflection of a poor decision I made and I had a lot of anxiety starting the enrollment process. This is one of the best customer service experiences I have encountered. Thank you!"
- On March 27, 2023, Sergelynn wrote this after visiting our Jefferson location: "Explained everything clearly and was extremely patient. Answered all my phone calls and concerns."
We completely understand that most of our customers aren't exactly thrilled about having to install an interlock device in their vehicle. We know you wish you didn't have to deal with this. But we have heard from many customers that say this experience has actually been a pleasant one after everything was over, and we try our hardest to make each customer's experience with an interlock device a positive one.
We have many locations throughout the state of Louisiana and across the country. You can call us or fill out our contact form. We'll provide great customer service every step of the way during your interlock journey.
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